Privacy Policy

Quantum Growth (janikasmit.com)
Effective Date: [DATE TO BE SET AT PUBLICATION]

1. Introduction

Quantum Growth, operated by Janika Smit (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your information.

This policy applies to information collected through janikasmit.com, our coaching engagements, our member portal, our AI assistant (JanikAi), AI-assisted processing of coaching sessions, and any related communications.

If you do not agree with this policy, please do not use our website or services.

2. Who We Are

Quantum Growth is an executive coaching and leadership development practice founded by Janika Smit, an ICF Professional Certified Coach. We provide one-on-one executive coaching, group facilitation, and a monthly membership program called The Growth Circle.

For privacy questions, contact: Janikamsmit@gmail.com

3. Information We Collect

3.1 Information you provide directly

When you use our website, book a discovery call, become a coaching client, subscribe to The Growth Circle, or contact us, you may provide:

• Name and contact information (email, phone, mailing address)
• Professional information (job title, company, industry)
• Information you share during coaching sessions or in written communications
• Payment information (processed by our payment provider; we do not store full card numbers)
• Account credentials, if you create a member account
• Voluntary information you submit through forms, surveys, or intake questionnaires
• Communications you send to us, including emails, contact form submissions, and messages exchanged through our member inbox

3.2 Information collected automatically

When you visit our website, certain information is collected automatically:

• IP address and approximate location
• Device type, browser, and operating system
• Pages visited, referring website, time spent on pages
• Cookies and similar tracking technologies (see Section 7)

3.3 Information from our website AI assistant (JanikAi)

When you interact with JanikAi, the AI chat assistant on our website, we may collect:

• The content of your messages to JanikAi
• Anonymized chat session metadata (timestamp, message count, session duration)

JanikAi conversations are processed by our third-party AI provider (Anthropic) to generate responses. Chat content is used only to power the conversation you’re having with JanikAi. It is never used to train any public AI model, never sold, and Anthropic is contractually prohibited from training on customer content. JanikAi is not a substitute for professional coaching, therapy, or medical advice.

3.4 Information from AI-assisted coaching sessions

When you become a coaching client and elect Standard posture under our Client Confidentiality Notice, we may collect and generate the following information related to your sessions:

• Session audio, recorded with your consent for the sole purpose of generating a transcript. Audio is deleted once a transcript exists, unless you specifically request retention.
• Session transcripts, generated by our transcription provider, stored encrypted in our database.
• AI-generated artifacts, including session recaps (drafted in Janika’s voice, reviewed and approved by Janika before release to you), thematic extractions, commitment tracking, and pre-session briefs prepared for Janika.
• Rolling client context, maintained by AI to support continuity across sessions in your engagement.

This processing happens through Anthropic, the same AI provider behind our website assistant (JanikAi). Your session content is used by AI only in the context of your coaching engagement with Janika, to generate the transcripts, recaps, themes, and pre-session briefs that support that engagement. It is never used to train any public AI model, never sold, and never shared with anyone outside this engagement. Anthropic is contractually prohibited from training on customer content under our terms of service, and we do not authorize any such use by any provider.

If you elect Minimal posture, none of the above applies. Janika takes traditional notes for her own reference; no audio, transcript, or AI-generated artifact is created.

If you flag a session as Off the Record under Standard posture, that individual session is excluded from recording, transcription, and AI processing entirely.

See our Client Confidentiality Notice for the full description of posture choices, switching between them, and your rights regarding AI-generated content.

3.5 Information from third parties

We may receive information about you from third parties when you:

• Authenticate via single sign-on (e.g., Google) through Clerk
• Schedule meetings with us through Calendly
• Subscribe to our email list through Kit (ConvertKit)
• Engage with our LinkedIn or other social media presence

4. How We Use Your Information

We use the information we collect to:

• Deliver coaching, facilitation, and membership services you’ve engaged us for
• Schedule and conduct coaching sessions and discovery calls
• Generate AI-assisted session recaps, themes, and pre-session briefs for clients on Standard posture, in support of the coaching engagement
• Process payments and manage subscriptions
• Send transactional communications (booking confirmations, account notices, session recaps after Janika’s approval)
• Send marketing communications (only with your consent; you can unsubscribe at any time)
• Provide customer support and respond to inquiries
• Operate, secure, and improve our website and services
• Comply with legal obligations (tax records, contracts, regulatory requests)
• Detect, prevent, and respond to fraud, abuse, or security incidents

We do not sell your personal information.

5. How We Share Your Information

We share information only as necessary to deliver our services and as described below:

5.1 Service providers

We share information with trusted third-party providers who help us operate our business:

• Vercel (website hosting)
• Supabase (database and member portal infrastructure)
• Clerk (authentication and account management)
• Stripe (payment processing)
• Calendly (scheduling)
• Anthropic (website AI assistant and AI-assisted processing of coaching sessions for clients on Standard posture; contractually prohibited from training on customer content)
• [Transcription Provider — TBD at publication] (transcription of session audio for clients on Standard posture; bound by confidentiality and no-training terms)
• Kit / ConvertKit (email marketing)
• Formspree (contact form processing)

Each provider is bound by contractual obligations to protect your information and use it only for the purposes we’ve engaged them for.

5.2 Legal compliance

We may disclose information if required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

5.3 Business transfers

If Quantum Growth is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

5.4 With your consent

We may share information for other purposes with your explicit consent. This includes the use of identifiable client stories in marketing, speaking, writing, or books, which require your written permission for each use as described in our Client Confidentiality Notice.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Coaching Confidentiality

The content of your coaching engagement, including session notes, transcripts, AI-generated recaps, themes, written exercises, and the substance of conversations with Janika, is held to a higher standard of confidentiality than this Privacy Policy alone describes. See our separate Client Confidentiality Notice for the full terms governing our coaching relationship, including the choice of AI posture (Standard, Minimal, or Off the Record per session) and the framework for any public reference to your specific story.

In short: what you share in coaching stays in coaching, with narrow exceptions for legal compliance, safety, and supervision (when applicable). AI-generated artifacts produced from your sessions are subject to the same confidentiality commitments as your spoken words.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Maintain your session and login state
• Remember your preferences
• Analyze website usage and performance
• Support security features

You can control cookies through your browser settings. A cookie consent banner is displayed on first visit, allowing you to opt in or out of non-essential cookies.

We do not use cookies for cross-site advertising tracking.

8. Data Retention

We retain different types of information for different periods, based on operational need, legal requirement, and the principle of keeping data only as long as necessary.

If you request deletion of your information, we will honor that request within 30 days, subject to the legal retention obligations described above. See Section 10.

9. Your Rights

Depending on where you live, you may have the following rights with respect to your personal information:

• Right to access: request a copy of the information we hold about you
• Right to correction: request that inaccurate information be corrected
• Right to deletion: request that your information be deleted (subject to retention obligations described above), including the right to delete AI-generated session artifacts (recaps, themes) independently from other records
• Right to portability: request your information in a machine-readable format
• Right to object: object to certain processing, including direct marketing
• Right to restrict processing: in certain circumstances
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time
• Right to change AI posture: as a coaching client, you may switch between Standard and Minimal AI posture at any time during our engagement, or flag any individual session as Off the Record. See the Client Confidentiality Notice for details.

For California residents (CCPA / CPRA)

You have the right to know what personal information we collect, the right to delete personal information, the right to correct inaccurate information, the right to opt out of the sale or sharing of personal information (we do not sell or share for cross-context advertising), and the right not to be discriminated against for exercising these rights.

For European Economic Area, UK, and Switzerland residents (GDPR)

You have all the rights listed above, plus the right to lodge a complaint with your local data protection authority. Our legal bases for processing are: performance of contract (delivering coaching services, including AI-assisted session processing for Standard posture clients), legitimate interests (operating and securing our business), consent (marketing communications, AI posture choice, identifiable storytelling permissions), and legal obligation (tax and regulatory compliance).

To exercise any of these rights, contact us at Janikamsmit@gmail.com or use the deletion request mechanism in your member account (see Section 10).

10. Data Deletion Requests

You may request deletion of your account and associated personal information at any time.

For members with active accounts:Use the “Request Account Deletion” option in your account settings. You’ll receive a confirmation email; once confirmed, we’ll process the deletion within 30 days.

For non-members or anyone else: Email Janikamsmit@gmail.comwith the subject line “Data Deletion Request.” We’ll verify your identity and process the request within 30 days.

Granular deletion options for coaching clients: You may request deletion of specific categories of information without closing your account, including:

• All AI-generated session artifacts (recaps, themes, commitments, rolling context) while retaining your account, scheduled sessions, and assigned resources
• Specific session recaps, by date or session
• Session transcripts, while retaining the recap
• All session-related material, while retaining your account

What gets deleted in a full account deletion:

• Member account and profile
• Coaching session notes, transcripts, and AI-generated recaps and themes
• Pre-session briefs and rolling client context
• Member inbox messages
• AI chat history associated with your account
• Marketing email subscription
• Communications and contact information

What we retain (and why):

• Financial records, in anonymized form, for 7 years (IRS requirement)
• Engagement contracts, in anonymized form, for 6 years (NJ statute of limitations)
• Backup copies of deleted data, until backups expire (within 30 days of deletion)

You’ll receive confirmation when the deletion is complete.

Note on active subscriptions:If you have an active Growth Circle or coaching subscription, you’ll need to cancel the subscription before requesting account deletion. Otherwise, we cannot complete the deletion.

11. Data Security

We take reasonable and appropriate measures to protect your information:

• Encryption of data in transit (TLS/HTTPS) and at rest
• Authentication and access controls (Clerk)
• Database row-level security on all member data (Supabase)
• Multi-factor authentication available for member accounts
• Regular security audits and dependency scanning
• Limited access to client data by authorized personnel only
• Contractual prohibition on use of session content to train any public AI model
• Staff training on confidentiality and data protection

No system is perfectly secure. If we become aware of a security incident affecting your information, we will notify you in accordance with applicable law.

12. International Data Transfers

Our service providers are located primarily in the United States. If you access our services from outside the United States, your information will be transferred to, stored, and processed in the United States.

Where required by law, we use Standard Contractual Clauses or other approved transfer mechanisms to provide adequate protection for personal information transferred internationally.

13. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

14. Third-Party Links

Our website may contain links to third-party websites (LinkedIn, Calendly, etc.). This Privacy Policy does not apply to those sites. We encourage you to read their privacy policies before sharing information with them.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date above. For material changes, including changes to AI processing or AI vendor relationships, we’ll provide additional notice (email to members, prominent notice on the website).

16. Contact Us

For questions, concerns, or to exercise any of your rights:

Janika Smit, Quantum Growth
Janikamsmit@gmail.com
11 White Bridge Rd, Pittstown, NJ 08867

For EU/UK residents, you may also contact your local data protection authority.